The process of unlearning some of one's old cultural ways is known as ________

The site you identified in the previous question offers two programs, similarly (and some would say confusingly) named:

A. Edson and Edwards B. Adsense and Adwords C. Anson and Anolpe D. all of these E. none of these

A good introduction must begin with which objective?

A) show relevance B) preview the main points C) state the thesis D) get the audience's attention