Framing occurs when customers are given a perspective or point of view that allows the firm to "put its best foot forward."

The second step in the strategic-management process is to look at where the organization stands and see what is working and what could be different to maximize efficiency and effectiveness in achieving the organization's mission. This step is the process of completing a(n) ________.

a. ethical and diversity evaluation b. current reality assessment c. grand strategy d. company synergy assessment e. organizational vision statement

From which of the following parties can a creditor recover in a spendthrift trust?

A) the reminder beneficiary B) the income beneficiary C) the trustee D) the successor trustee