Elisabeth Kubler-Ross described five distinct phases that occur when a person learns that death is pending. Which of the following statements about these phases is accurate?
a. The five phases are denial, anger, bargaining, depression, and acceptance.
b. Individuals who do not move through the phases in a specific time frame are suffering from depression.
c. Once you fully complete a phase you will not return to it again.
d. The grieving process follows similar phases except that you never go through denial.
Answer: a
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You are working at a practice and have been asked to document some payer communications. Determine where the communications should be recorded.
A. medical record B. encounter form C. clinical record D. financial record
Information is best defined by which of the following?
A. knowledge resulting from the processing of data B. structured storage or collection of data C. standardized definitions of each data element D. ability to manage a database