Which process will regularly analyze incident data to identify discernable trends?

A. Service Level Management
B. Problem Management
C. Change Management
D. Event Management

Answer: B. Problem Management

Business

You might also like to view...

All of the following are typical processes involved in supply chain management except _____

a. new-product development b. customer-order fulfillment c. supplier evaluation and selection d. demand and supply planning e. cash flow management

Business

What is the major difference between a periodic and perpetual inventory system?

A. Under the periodic inventory system, the purchase of inventory will be debited to the Purchases account. B. Under the periodic inventory system, no journal entry is recorded at the time of the sale of inventory for the cost of the inventory. C. Under the periodic inventory system, all adjustments such as purchases returns and allowances and discounts are reconciled at the end of the accounting period. D. All of the answers are correct.

Business