As it offers confidentiality and takes place in a private forum, ________ is generally preferred over other methods of dispute resolution and about 85 percent of labor–management grievance disputes are resolved through it

A bank with a single queue to move customers to several tellers is an example of a single-channel system

Indicate whether the statement is true or false

Please choose the statement below that correctly lists the steps in the coaching process

A. Setting developmental goals, identifying developmental resources and strategies, implementing strategies, observing and documenting developmental behaviors, and giving feedback B. Identifying developmental resources and strategies, setting developmental goals, implementing strategies, giving feedback, and observing and documenting developmental behaviors C. Observing and documenting developmental behaviors, setting developmental goals, giving feedback, identifying developmental resources and strategies, and implementing strategies D. None of the above