Why is the control function important to the success or failure of an international business? What factors are necessary to understand before establishing a control system?
What will be an ideal response?
Control is the process of monitoring ongoing performance and making necessary changes to keep the organization moving toward its performance goals. Given the complexities in control, international firms must address a variety of issues in managing the control function. To effectively manage control, managers need to understand how to establish control systems, what the essential techniques for control are, why some people resist control, and what managers can do to overcome this resistance.
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A ________ is a name, term, symbol, or other unique element of a product that identifies one firm's products and sets it apart from the competition
A) patent B) brand C) license D) position E) value proposition
Which of the following, if true, weakens the production line manager's argument?
A) The primary factor the company uses to evaluate its success is the productivity of the workforce. B) The productivity measurements mentioned by the production line manager include quality standards as well as quantitative requirements. C) The connection between job satisfaction and performance is especially strong in the service industry. D) If management does not believe that job satisfaction and productivity are related, it is unlikely to attempt to address the issue. E) Dissatisfied employees are more likely to steal work supplies that are needed for the production line to function.