In picking a speech topic, you should try to find a ready-made speech in your head or limit yourself to topics on which you are already an expert

It is recommended that a company engaging in corporate social responsibility should serve and ______ the three performance areas make up the triple bottom line.

a. measure b. promote c. exploit d. create

According to the text, the most effective listeners remain totally silent while another person speaks.?

Answer the following statement(s) true (T) or false (F)