People in collectivist societies tend to value direct communication and active conflict resolution styles in order to maintain their group.

Ivy Lee's philosophy about openness in company dealings resulted in diffusing tense relations in railroad and mining crises during the early 1900s

Indicate whether this statement is true or false.

In the spiral of __________, those with minority views are intimidated into not speaking up so that their opposing viewpoints fall into obscurity

Fill in the blank with correct word