Which characteristic cannot easily be assessed even after purchase since the customers do not have the knowledge or experience?
a. heterogeneity feature
b. perishable attribute
c. experience quality
d. credence quality
Ans: d. credence quality
Business
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The type of mortgage loan that uses both real and personal property as security is a
A) blanket loan. B) package loan C) purchase money mortgage. D) wraparound loan
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Cluster analysis measures the impact of a set of variables on another variable
Indicate whether the statement is true or false
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