What is a change agent?
What will be an ideal response?
Change agents are people who act as catalysts and assume responsibility for managing change. Change agents can be internal managers or outside consultants selected for their skill in dealing with resistance to change. Sometimes the change agents are the employees themselves.
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Customers expect to pay a price that includes ________
A) the cost of unused capacity B) only the cost of actual capacity used C) variable costs but not capacity costs D) both actual and unused capacity costs
According to the principle of _____, an act is considered to be morally right if it allows the decision maker to lead a "good life" by adhering to virtues like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience
A. ethics of rights B. ethics of duties C. egoism D. virtue ethics E. utilitarianism