A highly person-centered message is perceived as appropriate, helpful, and sensitive. These messages ______.

A. acknowledge the receiver’s feelings but don’t elaborate on the situation
B. deny the legitimacy of the receiver’s feelings
C. express care and concern and help the receiver re-evaluate the message
D. elaborate on the situation

C. express care and concern and help the receiver re-evaluate the message

Communication & Mass Media

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Passive aggression occurs when a communicator expresses dissatisfaction in a disguised manner.

a. true b. false

Communication & Mass Media

Which of the following is an example of tentative language? [p. 60, II]

a. Lucy is mean. b. Rosie is friendly. c. Christine is neurotic. d. Lisa is nice. e. Sheryl may be upset.

Communication & Mass Media