Kathy Adkins, owner of Adkins Styling Salon, looks at the day's appointment schedule and notices that it is completely full. She wishes some of the empty slots from earlier in the week were available on this Saturday afternoon. Her thoughts deal with the ___________ characteristic of services.
a) credence
b) heterogeneity
c) perishability
d) search
e) inseparability
Answer: c) perishability
Business
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According to the Big Five Model, people who score high on the ________ dimension are creative, curious, and artistically sensitive
A) emotional stability B) extraversion C) openness to experience D) agreeableness E) conscientiousness
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Special discounts on list prices granted to customers are known as cash discounts
Indicate whether the statement is true or false
Business