All of the following are characteristics of supervisors who manage performance effectively EXCEPT:

A) solving problems for employees.
B) focusing attention on the causes of problems.
C) directing communication at performance.
D) developing an action plan with employees.

Answer: A

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If automobile insurance companies were prevented from charging risk-based premiums, but could selectively screen potential policyholders, the likely effect would be to

A) increase the number of young men obtaining insurance coverage relative to young women. B) decrease the number of young women obtaining insurance coverage relative to young men. C) decrease the number of young men obtaining insurance coverage relative to young women. D) do both A and B of the above.

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