Consultative-style selling practices have become popular because they can be easily mastered

__________ benchmarking where the examples are drawn from competitors in the industry.

Fill in the blank(s) with the appropriate word(s).

John Carter, the CEO of Carter Steels, is concerned about the sudden rise in employee attrition in his organization. He asks Walter, the human resources manager, to provide him with the last quarter's report showing the rate of attrition

Walter, however, sends the salary details of the new hires for the last quarter. This report is of no use to Carter as it is ________.A) inaccurate B) not timely C) irrelevant D) miscalculated