Avoidance represents which of the following approaches to conflict?

Which of the following is a technique a speaker might use to help listeners learn?

A) Present list after list of facts and figures, so they will learn a great deal. B) Avoid repeating information and ideas to avoid boring the audience. C) Involve listeners actively, such as posing provocative rhetorical questions. D) Keep all coverage predictable, using familiar facts and common examples.

The 4Rs method of generating effective key points for a

presentation requires the following four steps: a. review, reduce, regroup, refine. b. reveal, repeal, rally, rehash. c. repeat, relish, reject, remind. d. repress, repair, recall, review. e. revitalize, reassign, reorder, rephrase.