When defining terms, the speaker should always use a topical sequence

In your introduction, you should give your audience a sneak preview about the subject by making a preview statement

Indicate whether the statement is true or false

If this were a transformative mediation, what would Tatiana and Jane need to do?

They are not to develop a better understanding of the conflict. b. Set their own mediation agenda. c. Stay away from solving crisis of communication and focus on conflict. d. Settlement matters more than transforming communication.