As a general rule, an American company that wants to match organization diversity with community diversity should have a workforce composed of one-fourth Caucasians, one-fourth African-Americans, one-fourth Latinos, and one-fourth Asian-Americans

Which of the following is a process seeking to reducing costs throughout the entire distribution system, resulting in lower prices and increased consumer demand?

A) category management B) efficient consumer response C) value chain management D) market segmentation

When evaluating a message to ensure the writing is formal enough to meet the audience's expectations, what should be considered?

A) Content B) Organization C) Tone D) Clarity E) Details