Comparable companies require salespersons to get 8 hours of training during the first year on the job, however it is not unusual for The Container Store sales people to get hours of training before a new store opens

Which of the following is not an appropriate governance role for an organization's board of directors?

a) Influencing the organization's risk-taking philosophy. b) Evaluating and approving strategic objectives. c) Providing assurance directly to third parties that the organization's governance processes are effective. d) Establishing broad boundaries of conduct, outside of which the organization should not operate.

Which of the following refers to the compromise that emerges when decision-making and coordination are evolutionary processes and people use their judgment to address a problem?

A) centralization B) mutual adjustment C) formalization D) standardization