Briefly describe three strategies to minimize misunderstandings and avoid pseudoconflict.
What will be an ideal response?
- Check your perceptions by asking for clarification of what you don't understand.
- Listen between the lines by looking for puzzled or quizzical facial expressions in your partner.
- Establish a supportive rather than defensive climate for conversation by avoiding calculating, controlling, using manipulative strategies, being aloof, acting superior, or rigidly asserting that you're always right.
Communication & Mass Media