________ pays attention to individual accounts, is tactical in nature, and focuses on short-term resource utilization

a. Customer selection
b. Order selection
c. Target selection
d. Market selection

b

Business

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Which of the following is used as a statistical test to measure disparate impact?

A. The one-eighth rule B. The 80 percent rule C. The 20 percent rule D. The one-half rule

Business

Which of the following does an active listener do?

A) Works to interpret meaning to understand what a person is saying B) Listens to the speaker without comprehending the information C) Filters out emotional cues D) Perceives speech but not the body language E) Thinks only about what is being said and not about why it is being said

Business