Assume George is a poor performer. You have already provided the necessary resources and training he needs to do the job, yet his performance continues to decline. What is the next step?

A) Release George?How many chances does a person get?
B) Redesign the job
C) Reassign George to another position
D) Place George in a place where his performance will not hurt the company

Answer: B
Explanation: A) Incorrect. Releasing an employee is a drastic step and should be used only as a last resort.
B) Correct. This is the next least threatening step. In George's case, it may be helpful to change specific aspects of his current position, for example, by bringing in an assistant to handle telephone calls or correspondence. This frees George up to focus on strengths and increase job performance.
C) Incorrect. Before reassigning George to another position, it may be helpful to change specific aspects of his current position, for example, by bringing in an assistant to handle telephone calls or correspondence. This frees up the employee to focus on strengths and increase job performance.
D) Incorrect. This option does not solve any underlying issues?it merely covers up the problem and is not an approach advocated by the text.

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