An informative speaker should create ________ by sparking listeners' curiosity and giving them a reason to want the information he or she has.

Besides the United States, there are only two other countries in the world that do not provide paid family leave to all workers.

a. True b. False

After being in the organization for two years, Jake anticipates a promotion that will enhance his career. He decides to analyze his contribution to the organization so that he can make his case for a promotion during his annual review

What kind of knowledge will be helpful to him? a) Knowledge of the organization's reward syste b) Knowledge about the organization's hierarchical structure c) Knowledge of the effect of his contributions d) Knowledge of the person conducting his annual review