Claudia owns 10% of the stock of Fitness Design Corporation, an S corporation. She is also its controller. Fitness Design reports taxable income of $70,000 and pays $60,000 in dividends to shareholders before considering Claudia's salary. Claudia receives a $75,000 salary. What is Claudia's income from Fitness Design?

When developing bad news messages about transactions, what do many firms include in an attempt to repair the relationship?

A) An element of apology B) An explanation of what the customer should now expect C) An explanation of what is being done to resolve the situations D) An offer of a discount on future orders E) An explanation of what type of performance can be expected in the future

Which of the following is most likely true about people's beliefs and values?

A) Belief in marriage is a secondary belief for most Americans. B) Secondary beliefs and values cannot be changed. C) Marketers have a high chance of changing core beliefs and values. D) Secondary beliefs are passed on from parents to children. E) Core beliefs and values have a high degree of persistence.