Which is NOT true of crises?
A) they disrupt business
B) they build in intensity
C) they produce extreme negative results
D) they bring wanted public attention from the media and the government
E) they can damage the reputation of an organization's product and services
Answer: D
Communication & Mass Media
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Your textbook identifies four types of presentations. Which of the following types is not one of those types?
a. speaking to present b. speaking to entertain c. speaking to persuade d. speaking to inspire e. speaking to inform
Communication & Mass Media
Conquergood’s third pitfall of listening, _________, focuses almost exclusively on the differences of the other – differences are exotic and strange.
A. Custodian’s Rip-Off B. Curator’s Exhibitionism C. Enthusiast’s Infatuation D. Skeptic’s Cop-Out
Communication & Mass Media