Hard-copy letters are generally reserved for key, ______________ communication

Which of the following BEST describes advertising expenditures in Canada?

a. They exceed $250 billion per year in the huge industry that employs over 3 million people. b. They are dominated by the millions of small firms competing for business through price wars. c. They are completely controlled by the top 10 marketing communication companies in Canada. d. They are large, but the industry is small with fewer than 54,000 employees.

Which of the following is responsible for developing reasonably safety measures, such as escape routes and an emergency plan for multi story commercial office building.

a. The property owner. b. The local building department. c. The housing administration. d. The property management company.