Since disputants may bog down the mediation in detail, the mediator can focus on the “big picture” by employing ______.

A. a story co-construction
B. attribution identification
C. a general inquiry approach
D. agreed on facts.

A. a story co-construction

Communication & Mass Media

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What are the four general purposes of supporting materials?

What will be an ideal response?

Communication & Mass Media

When in doubt about whether information is commonly known, a speaker should

A) just assume that listeners know it. B) refrain from using it in her speech. C) use it, but not worry about citing the source. D) document it.

Communication & Mass Media