Good interview guidelines consist of:

A) phrasing the question to illicit the correct response.
B) typing your notes within two weeks of the interview.
C) establishing expectation levels about the new system.
D) seeking a variety of perspectives from the interviews.
E) using as much time as you need.

D
Explanation: D) Seeking a variety of perspectives from the interviews allows the investigator to triangulate the information and will likely avoid costly mistakes.
CL

Business

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The ATD competency model describes _____.

Fill in the blank(s) with the appropriate word(s).

Business

Many airlines now encourage customers to purchase online "ticketless" flight reservations by charging a fee to those who purchase tickets at ticket counters. This is an example of a ________ strategy

A) distribution B) return on marketing investment C) marketing control D) product E) promotion

Business