Which of the following is NOT an informal training method suggested for small businesses?
A) internal sales seminars
B) offer to cover the tuition for special classes
C) provide a library of tapes and DVDs for systematic, disciplined learning during commute times
D) encourage the sharing of best practices among associates
Answer: A
Business
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A) collective membership B) certification C) service D) ownership
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________ demand items are generally final products demanded by customers
Indicate whether this statement is true or false.
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