When handling calls from patients, you should always remember that the physician is legally ________ for the information you give over the telephone. 

A nonconformance event is defined as a

a. corrected error where the patient or product was not adversely affected b. departure from policies c. deviation from cGMP d. failure to meet accreditation requirements

Which orders are used when the EMS service medical director is confident that all personnel are able to accurately recognize indications and contraindications for a specific drug and give it safely without consultation?

A) Standing orders B) Written orders C) Verbal orders D) Computer orders