Reading

What will be an ideal response?

Illiteracy is a significant problem in the United States as well as in other countries. Even if illiteracy is not a problem in your organization, reading mistakes are common and costly. As a receiver, for your own benefit, read messages as soon as possible, before it's too late to respond. You may skim most of your reading materials, but read important messages, documents, and passages slowly and carefully. Note important points for later referral.

Consider taking courses to increase your reading speed and comprehension skills. And don't limit your reading to items about your particular job skills or technical expertise; read materials that fall outside your immediate concerns. You never know when a creative idea that will help you in your work will be inspired by a novel, a biography, a sports story, or an article about a problem in another business or industry.