Name four types of speeches of courtesy

According to your text, an ethical dimension of communication is

a. an example of paralanguage or vocal quality. b. related to nonverbal immediacy behavior. c. exhibited by nonverbal deception cues. d. defined as the dark side of nonverbal communication. e. based upon standards of right and wrong.

Which of the following are characteristics of content analysis?

a. it is systematic b. it studies latent and manifest features c. it is replicable d. all of the above