Bonnie has had a bad day. She is venting to her supervisor about her problems. Bonnie is using communication ________

A) to control behavior
B) to motivate her supervisor to take action
C) to express her emotions
D) to inform her supervisor of her personal problems

Answer: C

Business

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Telephone, mail, personal and electronic interviewing are forms of interviewing in the data collection stage of the research process

Indicate whether the statement is true or false

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Which of the following statements best differentiates between franchising and licensing?

A) Licensing gives a company greater control than franchising over the sale of its product in a target market. B) Franchising is common in manufacturing industries while licensing is primarily used in service industries. C) Franchising requires ongoing assistance from the franchiser while licensing normally involves a one-time transfer of property. D) Licensees must often meet strict guidelines on product quality, day-to-day management duties, and marketing promotions unlike franchisees.

Business