In evaluating vendors, which key technology elements should you consider?

What will be an ideal response?

? Monitoring and filtering—Following chatter on Social Media and evaluate
that chatter.
? Integration of social insight into Social Media profiles (and elsewhere in the
Social CRM system).
? Customer engagement—Two-way dialogue on the customer’s platform of
choice is important.

Computer Science & Information Technology

You might also like to view...

Match the following e-mail components with their purpose:

I. Reply II. Reply all III. Forward IV. To: V. Cc: A. generates new e-mail message including original attachments B. e-mail address of primary recipients C. e-mail address of secondary recipients D. generates new e-mail message to the author E. generates new e-mail message to the author plus copied recipients

Computer Science & Information Technology

A data source contains information including the names and addresses of the individuals for whom labels are being created

Indicate whether the statement is true or false

Computer Science & Information Technology