Dissonance in communication is best defined as:

A. Words that do not sound "right"
B. Mental conflict because of unmet expectations of beliefs, attitudes, and behaviors.
C. Internal balance as a result of met expectations
D. The result of effective persuasion

B

Communication & Mass Media

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Defensiveness is often a self-perpetuating cycle

Indicate whether the statement is true or false

Communication & Mass Media

When you have learned more about a speech topic than the audience members generally know, you have achieved

A. appropriateness for the audience. B. appropriateness for the occasion. C. appropriateness for the speaker. D. appropriateness for the classroom.

Communication & Mass Media