The first programming created by NPR was

Which of the following conflict episode stages refers to the emotional impact the perception of conflict has on potential conflict participants?

a. latent conflict b. perceived conflict c. felt conflict d. manifest conflict e. conflict aftermath

Empathic listening differs from active listening in that

A. active listening is one kind of empathic listening. B. empathic listening adds the goal of understanding. C. empathic listening invites more feedback. D. active and empathic listening are both purposeful.