When delivering a speech, you are experiencing psychological changes because of your physiological state

When I think of Jane as the ideal friend, I am using:

a. a script. b. a personal construct. c. a stereotype. d. a prototype.

The Employee Training Committee values Zhou's contributions because he makes a point of praising group members and listening to them with empathy

When things aren't going well and members are feeling discouraged or frustrated, Zhou is there to assume the role of motivator. True False