Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social behavior is learned through observation. The MOST appropriate training approach for Ted to use is:

After riding several roller coasters, you find that you feel nauseous. You feel the nausea because your ____ has been overstimulated.?

a. ?gustation b. ?kinesthetic perception c. ?sense of equilibrium d. ?analgesia

In the mind, the software is considered to consist of the

a. brain and nervous system. b. soft tissue surrounding the brain. c. rules and strategies by which information is stored and analyzed. d. language-processing centers.