Most organizations avoid giving any type of criticism because it can only produce negative feelings

The use of a single color other than black on a newspaper page is called

a. "spot" color b. "single" color c. "uni-color" d. "strip" color

How should you handle a dysfunctional team member?

A) Make direct eye contact with him or her. B) Avoid interrupting them until they are finished with the dysfunctional behavior. C) Assign him or her a specific task. D) All of the above.