Fungible goods are goods that are alike naturally or by agreement or trade usage

What is the advantage to keeping key points to a maximum of four or five?

A) People generally expect at least seven key points, and you will leave them wanting more B) People are more likely to remember them when the presentation is over C) Few points take less time to develop and present D) Four or five key points allows the presenter to present "chunks" of related information E) Fewer key points allow the audience to find patterns in the information

Which of the following are undesirable from a consumer perspective but are frequently needed?

a. value-neutral activities. b. value-added activities. c. non-value-added-activities. d. none of the above.