The process of identifying potential customers and meeting their needs and wants is called:

With workers' compensation, it is the injured worker's responsibility to

A) notify the employer promptly of an injury B) pay all medical bills until reimbursed by the employer C) pay a 20% deductible for all medical bills D) pay for coinsurance

When navigating through fields in demographics, to navigate back to a field, press __________.

A. [tab] B. [...] C. [SHIFT+TAB] D. None of the above