Explain how often trial by jury is used in civil disputes and the problems facing states that use it

What will be an ideal response?

An ideal response would be:
Trial by jury in civil disputes is used less often these days; people make settlements before a trial, elect to have their cases decided by a judge alone, or refer their cases to a mediator or arbitrator. Furthermore, only a small fraction of criminal cases are actually disposed of by a trial before a jury. Still, jury trials, or their possibility, remain a key feature of the U.S. justice system. Because jury service may be time-consuming and burdensome, many busy people do their best to avoid serving, and today, more time and energy are spent trying to persuade (or coerce) people to serve than in excluding them. In the past, judges were often willing to excuse doctors, nurses, teachers, executives, and other highly skilled people who pleaded that their services were essential outside the jury room. As a result, juries were often selected from panels consisting in large part of older people, those who were unemployed or employed in relatively low-paying jobs, single people, and others who were unable to be excused. Most states have reacted to these problems by making it more difficult to be excused.