______ was the first state to enact a worker's compensation law in 1911

The best leaders challenge conventional beliefs and practices, and they create constructive change. This is known as

A) Challenging the process B) Inspiring a shared vision C) Enabling others to act D) Modeling the way E) Encouraging the heart

Productivity in the U.S. is steady and rising in part because companies have ________

A) become less customer oriented B) worked to reduce inefficiencies C) focused heavily on profits D) maintained traditional work forces E) employed more workers