People who enter into conflict with the attitude that they know it all are engaging in the defensive strategy of __________.

The terms "informatory" and "explanatory" can be used interchangeably

Indicate whether the statement is true or false

You are called upon to update your coworkers on a project you have been working on with only a moment's notice. What kind of a speech have you been asked to deliver?

A. extemporaneous B. impromptu C. manuscript D. memorized