The mode of delivery that may cause a reduction in gestures and eye contact is 

A. memorized mode.
B. manuscript mode.
C. question-and-answer mode.
D. extemporaneous mode.

B. manuscript mode.

Communication & Mass Media

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After Matt's speech, the questions that his classmates ask him could be used in Matt's _____

A. speech analysis B. post-speech analysis C. both of the above D. none of the above

Communication & Mass Media

Trust in a supervisor is an important factor for open, upward communication

Indicate whether this statement is true or false.

Communication & Mass Media