List and briefly describe the elements of five typical types of accounts put forth by relationship scholar Frank Fincham
What will be an ideal response?
Answer: The five types of accounts are:
1. Apologies include admitting that a failure event occurred, accepting responsibility, and expressing regret.
2. Excuses include admission that the failure event occurred, coupled with a contention that nothing could have been done to prevent the failure; it was due to unforeseen circumstances.
3. Justifications involve accepting responsibility for the event but redefining the event as not a failure.
4. Denials are statements that the failure event never took place.
5. Absence of an account, or silence, involves ignoring the reproaches or refusing to address them.
You might also like to view...
Self-effacement bias is more prevalent in individualistic cultures than in collectivistic cultures
Indicate whether the statement is true or false.
Trying to determine an audience’s beliefs or attitudes about a speech topic is ________ analysis
A) psychological B) environmental C) informational D) demographic