A flowchart helps teams to identify processes by a step-by-step diagram

__________ words focus on the specific person, object,

action, and/or behavior and help listeners create a complete and, hopefully, accurate image. a. Connotative b. Jargon c. Concrete d. Active

Although interesting and dramatic, _________fonts should be used sparingly because they are hard to read

A) serif B) sans serif C) script D) decorative