Terms such as "you, your, our" are called _________________

If you were going to discuss the spread of lyme disease in the United States, you would probably be wise to use a flowchart

Indicate whether the statement is true or false

When you consider the expanded range of possible forms of communication--e.g. brochures, blogs, wikis, annual reports, videos, podcasts--and importance to the credibility of an organization or individual, it is imperative that they are written not only strategically but also respecting legal, societal, and professional norms. Such scope generally requires more extensive background research and careful thinking before writing. By becoming experts in their subject areas PR writers are better equipped to support their views with fact, and not fiction or exaggeration.

What will be an ideal response?