Ethnic consumers tend to be more brand loyal than their Caucasian counterparts

When an employee is being paid in the 4th quartile of a pay grade, it means that

(a) the employee is on the job with less than minimal qualifications (b) the employee has performed in a superior manner for a sustained period of time (c) the employee has consistently performed in an acceptable manner for at least two years (d) the employee performs at a marginal level

When it comes to resolving conflict, managers from hierarchical cultures prefer:

A) an interests model that relies on resolving underlying conflicts B) to defer to a higher-status person C) to regulate behavior via public shaming D) to attribute a disagreeable person's behavior to an underlying disposition and desire formal dispute resolution procedures