Chris knows that Pat struggles with infertility issues and is very sensitive about the topic. In order to disarm Pat during a conflict Chris brings up her inability to have children. This is known as

The test of careful listening is whether you can identify the thesis and explain how it was developed

Indicate whether the statement is true or false

A type of attention-getter, which is effective because it enables the listener to be drawn into it and become personally involved, is a

A) quotation. B) question. C) startling statement. D) hypothetical instance.