Kennedy recently got laid off at work due to downsizing. Her coworkers attribute the layoff to Kennedy being lazy and argumentative rather than the business situation or the bad economy. Kennedy's former coworkers are displaying which attribution bias?

Matt is one of those consistently upbeat, optimistic people. He always looks on the bright side of things and sees the glass as half-full, rather than half-empty. These characteristics describe Matt's _____.

Fill in the blank(s) with the appropriate word(s).

When evaluating field workers, the interviewer's time should be broken down into all of the following categories EXCEPT:

A) actual interviewing. B) travel. C) administration. D) B and C E) A, B and C